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Terms of Business

GENERAL TERMS AND CONDITIONS

The owner of the online store www.artino-green.si is the company Royal-S doo (hereinafter the provider). The user is every visitor of the online store www.stow.si

The terms and conditions of the online store www.artino-green.com are compiled in accordance with the Consumer Protection Act, with recommendations from international codes for e-commerce.

By ordering on the website www.artino-green.com you express your agreement with the conditions below. If the terms and conditions of the provider do not suit you or you do not agree with them, please leave the website www.artino-green.com. Royal-S doo reserves the right to change the conditions on the online store www.artino-green.com at any time, without prior notice

DINNERS

All prices in the online store are in EUR and include value added tax (VAT). All prices are valid at the time of placing the order and do not have a predetermined value. Despite ensuring the up-to-dateness and accuracy of the data, it may happen that the price information is incorrect. Because we want to provide the customer with the best possible and favorable price, the price list published on the online store may be different from the current one and may change several times a day. No product price includes shipping costs.

METHODS OF PAYMENT

In the online store www.artino-green.com, the provider currently offers the following payment methods:

  • Payment by proforma invoice or online banking, by ordering via e-mail address
  • With paypal

Payment by proforma invoice or payment via online bank

Credit card payment

If you have decided to pay for the order through the online bank or. after the proforma invoice, you must transfer the amount to our IBAN transaction account SI56 3400 0101 6628 555 (Sparkasse dd) Royal-S doo, Vipavska ulica 23, 1000 Ljubljana

Payment by PayPal

After completing the purchase, you will be redirected to the PayPal website, where you log in with a password (PayPal password) and an email address to your Paypal account.

Once you are logged in to PayPal, check the details and then confirm the payment of the order (Pay Now). Shortly afterwards, you will receive information by email if the payment was successful.

The ordered products will be delivered to you by the GLS company. At Royal-S doo, we strive for the shortest possible delivery time for most products from 3-5 days, if this is not possible, we will inform you about it.

PROTECTION OF PERSONAL DATA

The buyer allows the company Gastpro doo to collect and use the obtained personal data. All selected personal data is used exclusively for the purpose of shopping in our online store www.artino-green.com. The provider undertakes not to pass on the obtained data to third parties.

RETURN OF GOODS AND WARRANTY

Within 15 days of receipt, the buyer can return the purchased goods to the headquarters of Royal-S doo, Vipavska ulica 23, 1000 Ljubljana. Upon receipt of the returned balgo, the provider will refund the full amount of the purchase price in the event that: if the returned goods are undamaged, in the original and unopened packaging. A copy of the invoice must also be attached. In connection with the withdrawal from the contract, the buyer covers only the cost of returning the goods. The purchase price is returned to the customer's account, which must be stated upon return. When enforcing the guarantee, we operate in accordance with the Consumer Protection Act. There is no guarantee for products that are not covered by law, unless it is specifically stated.