Bio coffee substitutes

I. General

The company Royal-S doo (hereinafter the provider) processes and protects the collected personal data in accordance with:
- General Data Protection Regulation (GDPR) (EU Regulation 2016/679)
- Personal Data Protection Act ZVOP-1 (Official Gazette of the Republic of Slovenia, No. 94/07)
- Electronic Communications Act ZEKom-1 (Official Gazette of the Republic of Slovenia, No. 109/12, 110/13, 40/14 - ZIN-B, 54/14 - US decisions, 81/15 and 40/17)

The provider undertakes to process and protect the confidentiality of personal data and the privacy of users of the online store in accordance with the law. The provider uses the collected personal data only for the purposes of providing services. Personal data is provided only for the purposes of fulfilling the contractual obligations of the provider to the user.

Data of the provider that processes personal data:

Royal- S doo
Vipavska street 23
1000 Ljubljana
Slovenia
Tax number: 53591224
Registration number: 5489482
Telephone: 040 236 459
Email: info@artino-green.com

 

II. Processing of personal data

• Contact details for processing and forwarding online orders, offers, contact via the online form:
  - name and surname;
  - delivery address, company or the name of the legal entity, and the VAT ID for legal entities;
  - e-mail address; passwords in encrypted form;
  - telephone number;
  - other data voluntarily entered by the user in the online store or in his profile)


• Information on the use of our websites and newsletter
  - clicks on links, time spent
  - information regarding the response to our e-mails (opening the message, clicking on the links in the message)

The provider does not pass on the data to third parties, except for contractors with whom the provider has a contract on personal data protection and who are contractually bound to the same standards of personal data protection as the provider.

The provider uses personal data only with the prior permission of the user for specific purposes of use and processing of personal data. The provider can process personal data until the revocation of consent with a request to remove personal data from the database, otherwise only for as long as necessary to achieve the purpose for which the data was collected, unsubscribe from the subscription to e-mail or. until the provider ceases its activity in the market.

The user always has the opportunity to request access and change of data in the database.

The provider may process the said data for its own needs until the revocation of consent with a request to remove personal data from the database, otherwise only for as long as is strictly necessary to achieve the purpose for which the data were collected, ie. 5 years for keeping data on the concluded and fulfilled contract between the provider and the user, and 10 years for keeping invoices.

 

III. Purpose of processing and use of personal data

The provider processes the user's personal data for one or more purposes, with your prior permission:

• fulfillment of the provider's obligations when ordering in the online store


• communication with the user regarding the provision of services, and communication via inquiries, online contact forms


• enforcing legal claims and resolving disputes


• marketing communication via email


• analyzes of the sale of goods and data on the user experience in the online store

 

IV. Access to personal data

We do not pass on the user's personal data to third parties, unless they have concluded a cooperation agreement with us, on the basis of which they perform tasks or access to personal data. These are:

• delivery services


• software solution providers


• email providers


• marketing service providers

Our contractual partners and their employees are equally committed to complying with the legal provisions on the protection of personal data.

 

 V. User Rights

With regard to personal data, you can at any time request from us:

• Right to forget - if the individual no longer wants his personal data stored and processed by the processor and provided that there are no legal reasons for their further storage, he will be able to request the processor to delete his data at any time.


• The right to know how long personal data is kept.


• The right to request rectification, erasure or appeal.


• Right of transferability - the individual may, if he so wishes, request the processor to provide him with personal data relating to him which he has provided to the controller in a structured, commonly used and machine-readable form.


• Right to legal remedy and sanction - the individual has the right to appeal to the supervisory body, as well as the right to legal remedies against the decision of the supervisory body or in case of inaction of the supervisory body, the right to compensation and liability.


• The right not to be subject to measures arising solely from profiling, analysis or prediction using automated processing means.


• Right to withdraw consent - the individual has the right to withdraw consent for further processing of personal data, especially in the case of direct marketing

 

VI. Procedure for revoking the consent to the processing of personal data and exercising the rights referred to in the previous paragraph

• E-mail: you can unsubscribe from the e-mail recipient's database at any time by sending a message to info@artino-green.com or by clicking on the "unsubscribe" link at the bottom of the e-mail


• Data in the user database: by a written request addressed to info @ artino-green.com you can check or request the deletion of the data we hold at any time

The user is informed that the provider may request additional data from the user for the purposes of reliable identification in the case of exercising rights in relation to personal data, and may refuse to act only if he proves that he cannot reliably identify him.

The user is informed that the controller must respond to the user's request with which I exercise my rights in relation to the above personal data without undue delay and no later than one month from the receipt of the request.

 

VII. Implementation of privacy policy

In accordance with the Personal Data Protection Act, the provider has the protection of personal data regulated by the Rules on Personal Data Protection.

All full-time or part-time employees who have access to personal and other user data are acquainted with the provisions of the Rules on Personal Data Protection and the duty to protect personal and other data and are obliged to comply with these provisions on personal data confidentiality and user privacy. online stores. The duty to protect personal and other data is valid indefinitely, even after the termination of the relationship with the company.